Abela Medical Terms & Conditions

In these Terms and Conditions:

• “Clinic”, “we”, “us”, or “our” refers to Abela Medical, Leeds, United Kingdom.
• “Website” refers to the Abela Medical website and any associated digital platforms.
• “Services” refers to all consultations, aesthetic treatments, medical procedures, and related care provided by the Clinic.
• “Patient” or “you” refers to any individual who accesses the Website or books our Services.

When you access this Website or book any Services, you agree to follow these Terms and Conditions completely. If you do not agree, you must not use our Website or Services. We may update these rules occasionally. The latest version will apply from the date of publication.

All content on this Website provides general information only. It does not constitute medical advice, diagnosis, or treatment. You should not rely on Website content as a substitute for a professional medical consultation. We assess your suitability for treatments when you consult with a qualified practitioner. Results vary between individuals, and we do not guarantee specific outcomes.

All aesthetic treatments are available only to individuals aged 18 years and over. We retain the right to request proof of age and to refuse treatment where appropriate.

All treatments require a full medical consultation and assessment first. You agree to:

• Provide an accurate and complete medical history.
• Disclose all relevant health conditions (physical and mental), medications, and allergies.
• Follow all pre-treatment and post-treatment advice.

Treatments will proceed only after we obtain your informed consent. We retain the right to refuse treatment if it is not clinically appropriate or safe.

Deposits

We may require a deposit to secure your appointment. We deduct this deposit from the total treatment cost if you proceed with the procedure. If you choose not to proceed after your consultation, the deposit remains non-refundable because it covers clinical time and an expert assessment. For skin consultation appointments, we allocate the deposit to the consultation fee. We charge separately for any additional treatments or products.

Cancellations and Rescheduled Visits

We require a notice of at least 24 hours for cancellations or appointment changes. If you cancel with more than 24 hours of notice, you may be eligible for a deposit refund at the Clinic’s discretion. Cancellations made within 24 hours of the appointment will result in the loss of your deposit. Failure to attend (no-show) will also result in the loss of your deposit.

Repeated Cancellations

If you cancel two consecutive appointments, we will require a new deposit for any further visits. We retain the right to refuse or restrict future appointments in cases of repeated cancellations or non-attendance.

Payments

We accept the payment methods below:

• Cash
• Debit card
• Credit card

You must provide full payment at the time of treatment unless we agree otherwise in advance. We also offer 0% finance options, subject to eligibility and approval by an independent third-party finance provider. Finance agreements remain subject to the provider’s own terms and conditions.

Prices and Costs

Prices are subject to change without prior notice. The price confirmed at the time of your reservation or consultation will apply unless stated otherwise.

You agree:

• Not to attend appointments under the influence of alcohol or recreational drugs.
• To disclose any changes in your medical history before treatment.
• To follow all aftercare instructions completely.
• Not to request unsafe or inappropriate treatments.

Failure to comply may result in the refusal or termination of your treatment.

All aesthetic treatments carry individual variation. We do not guarantee specific results, duration, symmetry, or outcomes.

You agree not to:

• Misuse or disrupt the Website.
• Attempt unauthorised access to our systems or data.
• Use automated systems to extract content.
• Copy or reproduce Website content without permission.

We do not guarantee uninterrupted Website availability.

All Website content, which includes text, images, brand assets, and design, is owned by or licensed to Abela Medical and is protected under copyright law. You must not copy, reproduce, or use any content commercially without explicit written permission.

If you provide reviews, testimonials, or images:

• You confirm you have the right to share the content.
• You grant us permission for non-exclusive use for promotional purposes where you have provided consent.
• You may withdraw consent for the use of identifiable images, subject to legal and regulatory requirements.

We retain the right to remove content or decide not to publish it at our discretion.

We process personal data in accordance with the UK GDPR and the Data Protection Act 2018. We collect and use data to:

• Provide medical and aesthetic services.
• Manage appointments and clinical records.
• Meet legal and regulatory obligations.

For full details, please refer to our Privacy Policy. You have rights to access, correct, and delete your personal data where applicable.

Our Website uses cookies to improve performance and user experience. You can manage cookies through your browser preferences.

No part of these Terms excludes our liability for:

• Death or personal injury caused by our negligence.
• Fraud or fraudulent misrepresentation.
• Any liability that cannot be excluded under UK law.

To the fullest extent permitted by law:

• We accept no liability for indirect or consequential loss.
• We are not responsible for lost profits, business interruptions, or lost data.
• Your use of Website content is at your own risk.

Our Website may contain links to third-party websites. We accept no responsibility for their specific content, accuracy, or policies. Access to third-party websites remains at your own risk.

We aim to provide a high standard of care. If you have a complaint, please contact us directly. We will acknowledge and respond within a reasonable timeframe and aim to resolve matters fairly.

For safety and clinical governance reasons, we do not treat anyone less than 18 years old. You will not be allowed to take children into the treatment rooms, nor can they be left in reception without an accompanying adult to look after them (not our staff). If you attend with a child, you may be asked to reschedule your appointment without notice. Children must never be left unattended in the clinic at any time.

The laws of England and Wales govern these Terms completely. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

If you have any questions about these Terms, please reach out to us:

Abela Medical, Leeds

Email: info@mail.abelamedical.co.uk

Phone: +44 113 519 8389

Address: Abela Medical, 1 Sizers Ct, Yeadon, Leeds LS19 7DP, United Kingdom